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COMMON QUESTIONS

Frequently Asked Questions

Browse answers to common questions about our apartment communities, commercial properties, self storage, leasing, and maintenance. Still need help? Our team is just a click away.

What is Strat Property Management, Inc. (SPMI)?

Strat Property Management, Inc. is a San Diego-based real estate management company that has owned and operated residential, commercial, and self storage properties since 1999. SPMI serves different real estate customers with different brands, including StaxUP Storage, Lockaway Storage, UNITS Portable Storage, Horizon Hills, and SPMI Capital.

SPMI’s home office is in San Diego, California. The company manages residential properties in San Diego, CA; Campion, CO (home to our Horizon Hills community); and Kansas City, KS. Commercial properties are in California and Texas, and self storage facilities are in California, Texas, and Colorado.

Horizon Hills is a modular and manufactured home community in Campion, CO, near Loveland, and part of SPMI’s residential portfolio.

Learn more on our Horizon Hills page →

Since 1999, and currently owns and operates over 110 properties.

Browse current availability on our Residential page, select a unit, and click “Apply” to complete the online rental application. Applications are processed through our property management software, and our leasing team will follow up directly with next steps.

Our San Diego residential communities are concentrated in neighborhoods including Hillcrest, Bankers Hill, Mission Hills, Pacific Beach, Uptown, Bay Park, and Little Italy. We also manage residences in Kansas City, KS and the Horizon Hills manufactured home community in Campion, CO. Check our Residential listings for current availability by location.

It depends on the property — pet policies vary by individual community. Each listing on our Residential page notes whether pets are allowed, so check the specific unit you’re interested in, or contact our leasing team with questions about a particular property.

Current residents can pay rent, submit maintenance requests, and manage their lease through our online Tenant Portal.

Yes. SPMI owns and manages commercial properties across California and Texas, with a focus on reliable, responsive management for tenants and property owners alike.

Contact our team for current commercial availability and the specific property types we manage in your market.

Visit our Commercial page to see current listings, or reach out directly through our Contact Form and a member of our team will follow up.

Yes — through two dedicated brands. StaxUP Storage operates self storage facilities throughout California, and Lockaway Storage operates facilities in Texas and Colorado. SPMI also operates two UNITS Portable Storage locations in San Diego and San Antonio.

StaxUP Storage and Lockaway Storage are traditional self storage facilities — you drive to the facility and access your unit directly — split by region (StaxUP in California, Lockaway in Texas and Colorado). UNITS Portable Storage is different: a portable container is delivered to your location, you load it on your own schedule, and it’s picked up and stored (or moved) for you.

Visit StaxUP Storage if you’re in California, or Lockaway Storage if you’re in Texas or Colorado, and use the location search to find the closest facility.

Check our Careers page for current openings across our residential, commercial, self storage, and home office teams in California and Texas.

What is Strat Property Management, Inc. (SPMI)?

Strat Property Management, Inc. is a San Diego-based real estate management company that has owned and operated residential, commercial, and self storage properties since 1999. SPMI serves different real estate customers with different brands, including StaxUP Storage, Lockaway Storage, UNITS Portable Storage, Horizon Hills, and SPMI Capital.

Where is Strat Property Management based, and what areas do you serve?

SPMI’s home office is in San Diego, California. The company manages residential properties in San Diego, CA; Campion, CO (home to our Horizon Hills community); and Kansas City, KS. Commercial properties are in California and Texas, and self storage facilities are in California, Texas, and Colorado.

What is Horizon Hills?

Horizon Hills is a modular and manufactured home community in Campion, CO, near Loveland, and part of SPMI’s residential portfolio.

Learn more on our Horizon Hills page →

How long has Strat Property Management been in business?

Since 1999, and currently owns and operates over 110 properties.

How do I apply for an apartment with Strat Property Management?

Browse current availability on our Residential page, select a unit, and click “Apply” to complete the online rental application. Applications are processed through our property management software, and our leasing team will follow up directly with next steps.

What neighborhoods does Strat Property Management have apartments in?

Our San Diego residential communities are concentrated in neighborhoods including Hillcrest, Bankers Hill, Mission Hills, Pacific Beach, Uptown, Bay Park, and Little Italy. We also manage residences in Kansas City, KS and the Horizon Hills manufactured home community in Campion, CO. Check our Residential listings for current availability by location.

Are Strat Property Management apartments pet-friendly?

It depends on the property — pet policies vary by individual community. Each listing on our Residential page notes whether pets are allowed, so check the specific unit you’re interested in, or contact our leasing team with questions about a particular property.

How do I pay rent or submit a maintenance request once I'm a tenant?

Current residents can pay rent, submit maintenance requests, and manage their lease through our online Tenant Portal.

Does Strat Property Management lease commercial space?

Yes. SPMI owns and manages commercial properties across California and Texas, with a focus on reliable, responsive management for tenants and property owners alike.

What types of commercial properties does Strat Property Management manage?

Contact our team for current commercial availability and the specific property types we manage in your market.

How do I inquire about a commercial property?

Visit our Commercial page to see current listings, or reach out directly through our Contact Form and a member of our team will follow up.

Does Strat Property Management manage self storage facilities?

Yes — through two dedicated brands. StaxUP Storage operates self storage facilities throughout California, and Lockaway Storage operates facilities in Texas and Colorado. SPMI also operates two UNITS Portable Storage locations in San Diego and San Antonio.

What's the difference between StaxUP Storage, Lockaway Storage, and UNITS Portable Storage?

StaxUP Storage and Lockaway Storage are traditional self storage facilities — you drive to the facility and access your unit directly — split by region (StaxUP in California, Lockaway in Texas and Colorado). UNITS Portable Storage is different: a portable container is delivered to your location, you load it on your own schedule, and it’s picked up and stored (or moved) for you.

How do I find a storage unit near me?

Visit StaxUP Storage if you’re in California, or Lockaway Storage if you’re in Texas or Colorado, and use the location search to find the closest facility.

Is Strat Property Management hiring?

Check our Careers page for current openings across our residential, commercial, self storage, and home office teams in California and Texas.

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Randy Strauss, Strat Property Management, Inc. Owner and CFO

Randy Strauss

Owner | CFO

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As modest as he is analytical, as consistent as he is adaptable, as independent as he is committed to the professional development of his team, Randy Strauss is a leader who would like to remain behind the scenes. This humble commitment is one of the central reasons for Strat Property Management Inc’s success.

He’ll tell you that he prefers to have ten digits than 26 letters, but those who have worked closely with him describe him as a perceptive communicator who shows his appreciation in addition to voicing it. Acting as Chief Financial Officer, Strauss is Strat’s financial architect, overseeing the accounting department as well as apartment operations.

Despite Strat’s growth, Strauss has managed to maintain a healthy work-life balance. He can often be seen running his two daughters to softball practice in the afternoon, acting as both coach and treasurer for the league during the last 5 seasons.

A graduate of the Olin Business School at Washington University at St. Louis, Strauss’ early career included time as a concert promoter in both St. Louis (Contemporary Productions) and San Diego (Bill Silva Presents).

Environmentally conscious, Strauss grew up in a family that emphasized frugality and common sense: turning off the lights when they aren’t needed, closing the curtains when it’s cold out and turning off the heater when it’s 75 degrees. Team members working out of the San Diego office attest that Strauss lives these conservation principles daily, including practicing a vegan diet.

If you ever get a chance to talk sports with him, take it. Strauss has curated a sizable baseball and football card collection during the last 15 years. His knowledge of the history is entertaining and insightful.

At his core, Strauss is first a devoted husband and father. Strat’s acquisitions, developments and milestones are a source of great pride and joy for him, but they take a backseat to the memories created daily with his family.

Don Clauson, Strat Property Management, Inc. Owner and CEO

Don Clausson

Owner | CEO

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30 years of Self Storage Experience

Don is among the most respected independent self storage operators in the Country. He is a hands-on leader with first-hand knowledge and experience gained by operating and growing his portfolio. This is coupled with on-going involvement in highest levels off industry leadership positions, where he helps operators across the United States navigate an industry that has seen unprecedented advancement and sophistication in recent years. His industry relationships and loyal associations with colleagues extend from REIT CEO’s, national association leaders and staff, other local and national operators and a long list of brokers, lenders, and industry vendors.

Industry Leadership

Past Chairman, LOC
Former Chair, NSSA
Founding Member, StoreLocal

Vision and Purpose

In 1999, Don, along with his partner Randy Strauss, formed Strat Property Management, Inc. a management company specializing in self storage and multi-family management. The platform has grown from initially managing 12 properties to managing and overseeing 118 properties today.

In 1999, Don purchased his first self storage facility, and in 2000 completed his first ground up facility. Both are still owned and operated today. Don began aggressively purchasing operating self storage facilities, and land to develop self storage facilities, in Southern California, Texas and Colorado. Currently SPMI operates 51 self storage facilities – 22 in Texas, 24 in California and 5 in Colorado – and two portable storage facilities – 1 in Texas and 1 in California. The properties are operated as Lockaway Storage (Texas and Colorado) and StaxUP Storage (California). His acquisition strategy is to identify investments with upside potential and to seek a competitive advantage geographically. Acquisitions have included ground-up developments, conversions, properties with expansion potential, value-add from property renovation, and implementing superior management and economies of scale.